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Frequently Asked Questions
What payment methods do you accept?
Visa, Mastercard, Discover, American Express, Paypal and Money Orders. ** international customers choosing money order, funds must be mailed in U.S. Currency Money Order.**
How much does shipping cost?
To calculate shipping select the items you would like in the shopping cart. Under cart summary click on "calculate shipping". Under calculate shipping select your country from the
pull down menu and enter your postal code. You will be given several options and cost.
How can my band have its merch available on IndieMerchstore?
Please sign up for an account at: www.indiemerch.com
Do you have a sizing chart?
There are several different brands that apparel is printed on and therefore there is no general sizing chart that we are able to supply. If the sizing is not available in the item
description, please contact us with the item name and we will reply with available information.
When will my order arrive? (U.S. Domestic)
Most orders ship within 24 business hours of being placed. For orders shipped with UPS you can look at your tracking and expected delivery date online. For orders shipped via USPS
the average delivery time is 4-7 days after we have shipped the order.
Which shipping method should I select for an order outside of the U.S. ?
It is impossible for us to determine how long it will take for a shipment to clear customs. We recommend DHL for international shipments of high value because the service is
trackable and insured. The USPS First Class and Priority services are not trackable and not insured. Additionally, USPS First Class and Priority can take several weeks to clear
customs in some instances. Most First Class and Priority Mail arrive without incidence and within a couple of weeks. If a USPS shipment does not arrive within a reasonable time
please contact us; we will review lost shipments on a case-by-case basis.
Are these items available for wholesale?
You may sign up for a wholesale account @ http://www.indiemerchandising.com/
I don't see my country listed, can you ship me an order?
We are unable to ship to countries that we do not have listed.
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